FAQs

General

1.
Who is BestBus

You might be wondering what happened to the tried and true DC2NY.
No worries, We are still here!
BestBus is the same company, with the same team, providing the same great service, only with a new name.

Why would we change our name?
While DC2NY is a great name, it is very specific for our two original destinations. As we are introducing our great services into other cities, our name had to become more inclusive. Our new name, BestBus is a direct result of your feedback and comments over the years telling us that we are the Best Bus company out there. We continually strive to provide you with the best service in the industry.


2.
Do all of your buses have your BestBus logo on the sides?

No. As we have grown and as we introduce new buses we use a variety of buses that are not branded BestBus. There should be a logo in the front window of our bus. All of the buses we use meet our standards and your expectations for cleanliness and comfort. If you are unsure if a specific bus is a BestBus bus, simply ask the bus operator or the dispatcher on site.

3.
What is the meaning of Direct/Express Bus Service?

Direct Service solely means the bus will make only one drop-off stop in DC or Virginia from New York. If the trip originates in DC or Virginia there will be one pick-up location before heading to New York. 

4.
Which destinations does BestBus serve?

Currently BestBus provides daily bus service between Midtown New York City, NY and Union Station and DuPont Circle in Washington, DC as well as 2 stops in Northern VA which are Franconia-Springfield, Vienna-Fairfax and Manassas. BestBus also provides weekend service between Memorial Day and Labor Day to the Delaware beach towns of Rehoboth Beach and Dewey Beach from Dupont Circle and Union Station in DC and from NYC to those Delaware beaches. If you have a favorite destination which we do not currently serve, please contact us and let us know about it.