FAQs

BestBus Rewards

1.
How many points are required for a free trip?

As a BestBus member, you will be earning 1 point per every $ spent.
As a VIP member, you will be earning 2 points per $ spent.

The redeption ratio is 8 points for every $ of the ticket you are trying to buy.

For example:
If the ticket you are trying to use your points for costs $30, you will need 240 points
If the ticket you are trying to use your points for costs $20, you will need 160 points

VIP members earn double points and therfor earn free trips twice as fast.

2.
Points on Social Coupons and special deals

Tickets that were purchased on a 3rd Party website, such as Groupon, Amazon Deals, or Living Social are not eligible for point accumulation.  Also excluded from point accumulation are pre-paid deals, gift cards or any other special promotions on our website.


3.
Flash Sales

Tickets will be available for a discounted price for the time of the sale only. Sale is final for the date and time purchased, rescheduling after the sale has ended might result in additional cost due to fare change. Members and VIP members - point gaining is based on amount paid, free tickets calculations are based on full price tickets only. We will not be able to offer the flash sale price after the sale time has ended, if you are having difficulties booking online, please call us for assistance before the sale time has ended.